General conditions of Sale
These conditions are valid only between Gadget4Entertainment S.A.S. di L. R., with registered office in Seregno Via Einstein 38, C.F. and VAT number 09716310967, hereinafter referred to as ” GADGET4ENTERTAINMENT ” and any person who makes online purchases on the website www.gadget4entertainment.com, hereinafter referred to as ” CUSTOMER ”.
1. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
1.1 – The contract stipulated between Gadget4Entertainment and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Gadget4Entertainment, which reserves the right, at its sole discretion, to accept the order. Acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the Terms of Sale and payment set out below.
1.2 – If the Customer is a final consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he will print or save an electronic copy and, in any case, keep it. these general conditions of sale, in compliance with the provisions of articles 50 and following of Legislative Decree 206/05.
1.3 – Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.
2. PURCHASE METHOD
2.1 – The Customer can only purchase the products in the online catalog at the time of placing the order on www.gadget4entertainment.com, as described in the product detail pages. The description and technical information included in the site www.gadget4entertainment.com are intended to expose the information and details of the products on sale. Gadget4Entertainment, therefore, reserves the right to modify the technical information of the products, prices, in the event of product changes or simply to improve the descriptive quality, without the need for any prior notice. All the images used in the product sheet are intended to provide visual support and various examples of the features of the product on display. Images and various informative material may obviously differ from the product received. All changes will become effective from the moment of their publication.
2.2 – The correct receipt of the order is confirmed by Gadget4Entertainment through an e-mail reply, sent to the e-mail address supplied by the Customer. This confirmation message will contain the date and time of receipt of the order and a ‘Customer Order Number’, to be used in any further communication with Gadget4Entertainment. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, via email or contact message. The customer can also check the status of his order by accessing the web area dedicated to him.
2.3 – In the event of non-acceptance of the order, Gadget4Entertainment undertakes to promptly notify the Customer and in the eventuality to quickly reimburse the amount paid by the customer during the purchase.
2.4 – All prices on the site are inclusive of VAT. Gadget4Entertainment reserves the right to change prices at any time, without notice. In the event that an incorrect and / or clearly derisory price is published, for any reason (error in our systems, human error, etc.), the order will be canceled, even in the case of initial validation.
3. METHOD OF PAYMENT
3.1 – Purchases via PayPal: in cases of purchase of goods with PayPal payment methods, at the same time as the online transaction is concluded, PayPal will immediately charge the amount relating to the purchase made.
3.2 – At no time during the purchase procedure Gadget4Entertainment is able to know the information relating to the buyer’s credit card, transmitted via a secure connection directly to the website www.paypal.com, which manages the transaction. Gadget4Entertainment does not in any way keep the data relating to the credit card used, nor does it become aware of it at any stage of the transaction.
3.3 – Postepay recharge: the payment method via Postepay recharge provides that the order is processed only after the payment has been made by the Customer and receipt by Gadget4Entertainment of the credit for the recharge. The data to perform the recharge are communicated during the order confirmation phase. Alternatively, they can be requested via e-mail at firstname.lastname@example.org. After the recharge has been completed, it is necessary to communicate the payment by sending a photo of the payment receipt to our email address.
3.4 – Bank transfer: the method of payment by bank transfer provides that the order is processed only after payment has been made by the Customer and receipt by Gadget4Entertainment of the bank transfer. The data to make the transfer are communicated during the order confirmation phase. Alternatively, they can be requested via e-mail at email@example.com. Following the arrangement of the bank transfer, it is necessary to communicate the payment by sending the payment receipt issued by the bank to our email address.
4. AVAILABILITY OF GOODS
4.1 – The availability of the products refers to the actual availability at the time the Customer places the order. This availability must in any case be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order.
4.2 – Even after sending the order confirmation e-mail sent by Gadget4Entertainment, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the Customer will be immediately informed via e-mail and subsequently refunded or alternatively the Customer will be given a discount voucher of equal value to be used for subsequent orders.
4.3 – In case of non-response from the Customer (within 48 hours of the communication via email to the registration address provided by the customer) Gadget4Entertainment will send the Customer a discount coupon relating to the part of the expense not fulfilled.
4.4 – If the Customer requests the cancellation of the order, by terminating the contract, Gadget4Entertainment will refund the amount paid within 14 days from the day on which Gadget4Entertainment became aware of the customer’s decision to terminate the contract.
5. METHOD AND DELIVERY COSTS
5.1 – For every order placed on the website www.gadget4entertainment.com, Gadget4Entertainment will issue an invoice for the goods shipped. The invoice is available and printable, after the order has been processed, in the “My orders” section of the “My online account” area of the Customer. The invoice will contain the information provided by the Customer during the purchase procedure. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein.
5.2 – Delivery costs, if any, are charged to the Customer and are clearly stated during the order phase.
5.3 – No responsibility can be attributed to Gadget4Entertainment in case of delay in order fulfillment or delivery of the order. All delivery times shown on www.gadget4entertainment.com are indicative only estimated on production times, on the availability of the goods and on the delivery times declared by the carrier under “normal” conditions.
Any delivery delays caused by the carrier will not be attributable to Gadget4Entertainment.
Typically, orders for the material in the catalog are processed within 24/48 working hours from the date of payment (excluding holidays), except in cases where a presale order has been placed. In this case, the order will be processed as soon as the item is available in our warehouse. The delivery period of a pre-order item is to be considered indicative.
In some periods of the year such as Christmas and Easter, due to the heavy congestion of orders, the fulfillment of orders may be delayed. Furthermore, the Carrier during these periods could also suffer delays in delivery.
On Saturdays and Sundays the site allows you to shop, pay and carry out normal e-commerce activities but orders are not processed, payments are viewed and shipments are rarely made. Furthermore, during the holidays the times may vary.
5.4 – The delivery of what is ordered means at street level. Upon delivery of the goods by the courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the order and that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials.
Any damage to the packaging and / or the product or the mismatch in the number of packages or indications, must be immediately contested, affixing WRITTEN CONTROL RESERVE (SPECIFYING THE REASON FOR THE RESERVE, eg. “Punctured packaging”, “crushed packaging” , etc.) on the courier’s proof of delivery. Once the courier’s document has been signed, the Customer will not be able to make any objection about the external characteristics of what has been delivered.
Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 3 days of delivery, according to the procedures set out in this document.
If you choose an uninsured shipping method, there are no refunds from the sender in the event of damaged, lost or stolen goods. The customer who chooses uninsured shipping relieves Gadget4Entertainment from liability in the event of theft, damage and loss as the courier does not reimburse damage, theft or loss on uninsured shipping.
5.5 – Gadget4Entertainment will deliver the ordered products to the address indicated as the “Shipping address”.
If the address provided by the customer is incorrect, any costs of storage, return or return to a different address are charged to the customer.
5.6 – In case of non-collection within 30 working days of the material present in storage at the courier’s warehouses due to repeated impossibility of delivery to the address indicated by the Customer at the time of the order, the order will be automatically returned by the courier to the our operational headquarters. Any delivery costs will be charged to the customer.
5.7 – It is allowed to modify orders already entered by communicating any changes to be made to the order.
If at different times, the Customer who placed the orders wants to combine them together in order not to pay the cost of a second shipment, it will not be possible to do so.
5.8 – The insured shipping is charged to the Customer who must make a specific request by writing to us by email at firstname.lastname@example.org.
6. RIGHTS OF WITHDRAWAL
6.1 – In accordance with the legal provisions in force, the Customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products.
The Customer who intends to exercise the right of withdrawal must communicate it to Gadget4Entertainment by means of an explicit declaration, which can be sent by email to email@example.com or by accessing the “My orders” section by opening the Returns electronic file. Confirmation via email is also required in the latter case.
In case of exercise of the right of withdrawal, the Customer is required to return the goods within 14 days from the day on which he communicated to Gadget4Entertainment his will to withdraw from the contract pursuant to art. 64 of Legislative Decree 206/2005 without the need to provide explanations and without any penalty.
6.2 – The goods must be returned by registered mail with return receipt to: Gadget4Entertainment, at our warehouse located in Via Einstein 38, 20831, Seregno (MB).
The direct costs of returning the products are borne by the Customer who will have to arrange for a shipment with A / R recommends
The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment). Without prejudice to the right to verify compliance with the above, Gadget4Entertainment will refund the amount of the products subject to withdrawal within a maximum period of 14 days, the shipping costs will be deducted.
6.3 – As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, Gadget4Entertainment can suspend the refund until receipt of the goods.
Gadget4Entertainment will reimburse using the same payment method chosen by the Customer during the purchase. In the case of payment made by bank transfer or postepay recharge, and if the Customer intends to exercise his right of withdrawal, he must provide Gadget4Entertainment, by accessing the contact us section, the bank details: Account holder, IBAN, SWIFT and BIC necessary for the refund in the case of a bank transfer or the number of the postepay card on which to make the refund.
6.4 – The right of withdrawal is totally lost, for lack of the essential condition of integrity of the asset (packaging and / or its contents), in cases where Gadget4Entertainment ascertains:
– the non-diligent use of the asset that has compromised its integrity, or the use of any consumable materials;
– the lack of the external packaging and / or the original internal packaging;
– the absence of integral elements of the product (accessories, components, parts, …);
– damage to the product for reasons other than its transport.
In case of forfeiture of the right of withdrawal, the goods will remain at the Gadget4Entertainment headquarters, available to the Customer for collection or re-shipment at your expense.
6.5 – Personalized items are neither returnable nor refundable pursuant to art. 59 of the Consumer Code.
7. METHOD OF DELIVERY
7.1 – Gadget4Entertainment will accept all orders to be delivered in Italy and beyond. The products will be delivered via Poste Italiane to the address indicated by the Customer at the time of the order no later than 30 days. from the date of receipt by the Customer of the order confirmation e-mail sent by Gadget4Entertainment. During the order phase, the Customer can select the delivery method he prefers between Registered Mail with delivery times of 4-5 days and Registered Mail 1 with delivery times of 1-2 working days.
7.2 – For every order placed on the website www.gadget4entertainment.com, Gadget4Entertainment will issue an invoice for the goods shipped. The invoice is available and printable, after the order has been processed, in the “My orders” section of the “My online account” area of the Customer. The invoice will contain the information provided by the Customer during the purchase procedure. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein.
8.1 – Gadget4Entertainment assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet, in the event that it fails to execute the order within the time stipulated in the contract.
9.1 – The personal data requested when placing the order are collected and processed in order to meet the express requests of the Customer. Gadget4Entertainment guarantees its customers compliance with the legislation on the processing of personal data, governed by the privacy code referred to in Legislative Decree no. 196 of 30.06.03.
The data controller is Gadget4Entertainment
10. PRIVACY INFORMATION ON COOKIES
WHAT ARE COOKIES?
10.1 – Cookies are small text files sent to the user by the website visited. These are stored on the hard disk of the computer (or mobile device), thus allowing the website to recognize users and store certain information about their visit, such as their preferred language or the items added to the cart, in order to to allow and improve the service offered.
The foregoing refers both to the user’s computer and to any other device that the user uses to connect to the Gadget4Entertainment site.
HOW ARE COOKIES USED?
10.2 – As already announced in the opt-in message that is displayed when opening the Gadget4Entertainment site, by accepting, closing the banner or continuing to browse the Gadget4Entertainment site, you allow the use and sending of cookies to your navigation system in in order to take advantage of all those services aimed at improving the user’s navigation on our site. Gadget4Entertainment.com uses the following types of cookies:
– Essential cookies: those cookies strictly necessary to move around the site using its features to the full without technical problems. Without the use of these cookies some services and / or parts of the site would not work. They include, for example, cookies that allow access to protected areas of the site. These cookies do not collect some type of information for marketing purposes and cannot be deactivated.
– Performance cookies: those cookies that allow you to recognize and count the number of visitors and to see the movements within the site to improve its functioning through the study of statistical data, for example which pages are most visited. These do not collect information that identifies the user. All information collected is anonymous.
– Functional cookies: these cookies that are used to recognize a user when he returns to visit the site. They allow the site to customize the contents and remember the choices made by the user such as the selected language, the selected currency and the products added / abandoned in the cart from a past visit to our site.
Third party cookies
* – Social Network sharing cookies: these cookies facilitate the sharing of site content through social networks such as facebook, twitter, google plus and pintarest. To view their relative privacy and cookies policies, you can visit the following links facebook www.facebook.com/help/cookies, twitter www.twitter.com/privacy, google plus http://www.google.com/policies/ privacy / and pintarest https://about.pinterest.com/it/privacy-policy.
The cookies of this type on this site are:
Like button and Facebook social widgets (Facebook, Inc.)
Tweet button and Twitter social widgets (Twitter, Inc.)
+1 button and Google+ social widgets (Google Inc.)
Pinterest button and Pinterest social widgets (Pinterest Inc.)
HOW TO CHANGE THE COOKIES SETTINGS ON YOUR PC
10.3 – Most browsers (search engines) automatically accept all cookies, but the user can change the settings to disable this function. It is possible to block all types of cookies, or to accept and / or deactivate only some of them by accessing the “Options” or “Preferences” sections in the menu of the browser used. Through the browser preferences it is possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is eventually saved. It is important to note that by disabling all cookies, the functioning of this site could be compromised. Below we leave you the list of the most common browsers with direct links to the related documentation on the subject:
Mozilla Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=it
DATA PROCESSING HOLDER
10.4 – Gadget4Entertainment S.A.S. di L. R. For more information on the owner, contact the following email address: firstname.lastname@example.org
Given the objective complexity linked to the identification of technologies based on Cookies and their very close integration with the functioning of the web, the User is invited to contact the Owner should he wish to receive any further information on the use of the Cookies themselves and any uses of the same – for example by third parties – made through this site.
DEFINITIONS AND LEGAL REFERENCES
10.5 – PERSONAL DATA (OR DATA)
Any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number, constitutes personal data.
This is the information collected automatically by this Site (or by third-party applications that this Site uses), including: the IP addresses or domain names of the computers used by the User who connects with this Site, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. ) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the site, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.
The individual who uses this Site, who must coincide with the interested party or be authorized by him and whose Personal Data are being processed.
The natural or legal person to whom the Personal Data refers.
RESPONSIBLE FOR TREATMENT (OR RESPONSIBLE)
HOLDER OF THE TREATMENT (OR HOLDER)
The natural person, legal person, public administration and any other body, association or organization which is responsible, even jointly with another owner, for decisions regarding the purposes, methods of processing personal data and the tools used, including the profile of the security, in relation to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Site.
THIS APPLICATION (OR SITE)
The hardware or software tool through which the Personal Data of Users are collected.
Small portion of data stored in the User’s device.
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, on the subject of Cookies
11. APPLICABLE LAW
11.1 – These General Conditions of Sale are subject to Italian law. Any dispute that does not find an amicable solution will be submitted to the exclusive jurisdiction of the Court of the place of residence or domicile of the Customer, if located in the territory of the State.
In any case, it is possible to optionally resort to the mediation procedures referred to in Legislative Decree 28/2010, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale.
12. NOTIFICATIONS OF PAYMENT
12.1 – Each payment made by Postepay top-up or bank transfer in relation to an order must be followed by a “payment notification” attaching the photo of the payment receipt to be sent to our email email@example.com or using the contact form on the our site.
In the event of failure to notify payment via postepay or bank transfer, the order is not processed and awaits payment. Gadget4Entertainment is not responsible for any delays resulting from failure to notify payment.
N.B .: This document can be modified by the administration at any time.
General conditions of sale updated on 07 January 2017